Start with the quick answers below. If you still need us, send a message and we will get back to you, usually within one business day.
Open Cue.dmg and drag Cue into your Applications folder, then launch it from there. The full steps are on the download page.
Cue asks for Microphone and Screen Recording so it can hear both sides of the call. It only listens when you start a session, and it stops when the session ends.
One credit is one coached call, from live read to debrief. Paid plans refresh credits every month, and unused monthly credits do not roll over. New teams start with 3 free coached calls.
Cue is in invite-only beta, and self-serve billing is coming soon. For now we set up approved teams by hand. See the current plans on the pricing page.
Tell us what is going on and we will help. Include your workspace email so we can find your account.